Privacy Policy

At Aroma Glows, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with our brand.

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1. Information We Collect

We may collect the following types of personal data:

• Personal Information: Name, email address, phone number, shipping address, billing details.

• Account Information: Login credentials (if applicable), account preferences.

• Payment Details: Processed securely via third-party payment gateways.

• Device & Usage Data: IP address, browser type, cookies, device information, and browsing behavior.

• Communication Data: Any messages or inquiries you send via email, chat, or contact forms.

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2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Provide customer support

• Personalize your experience

• Send promotional and transactional emails

• Improve website functionality and performance

• Comply with legal obligations

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3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website usability

• Track user activity for analytics and marketing

• Remember your preferences

You can manage or disable cookies through your browser settings.

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4. Sharing of Your Information

We do not sell your personal data. However, we may share your information with:

• Third-party service providers (e.g., payment processors, shipping partners)

• Marketing platforms to send promotional communications (only with your consent)

• Legal authorities when required by law

All third parties are obligated to protect your information in accordance with this policy.

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5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

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6. Your Rights

You have the right to:

• Access, correct, or delete your personal information

• Opt-out of promotional communications

• Withdraw consent at any time (where applicable)

To exercise these rights, please contact us at [your contact email].

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7. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page, with the date of revision.

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9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

📧 Email: info@aromaglows.com
📞 Phone: (+62) 8152 254 239
🏢 Address: Jl. Sunset Road No.815